Privacy and Policy

At Lucknow Taxi Company, your trust is our priority. Whether you are booking a Luxury Tempo Traveller, hiring a Luxury Bus for Wedding, or using our Outstation Taxi Services, we’re committed to protecting your personal information.

1. Introduction – Your Trust, Our Commitment

Welcome to Lucknow Taxi Company. This privacy policy outlines how we collect, store, use, and protect your personal data while you interact with our services, including:

• Luxury Tempo Traveller services

• Wedding Bus hire

• Maharaja Tempo Traveller on rent

• Outstation cab bookings in Lucknow

We encourage you to read this policy carefully to understand how we respect and handle your data with care.

2. What Personal Data We Collect

We collect personal details to provide better and customized taxi services:

• Name

• Phone number

• Email ID

• Pickup and drop location

• Date & time of journey

• Payment details (only processed via secure payment gateways)

 you contact us directly via email: lucknowtaxicompany@gmail.com or call: +91-8467883809.

3. How We Use Your Information

We only use your data for:

• Booking confirmations

• Trip updates and reminders

• Generating payment links/invoices

• Improving customer experience

• Offering discounts and new packages (if you opt-in)

• Ensuring safety, legal compliance, and internal analytics

We never misuse or sell your data to any third-party vendors or advertisers.

4. Data Protection – Your Info Is in Safe Hands

Your data is stored in encrypted formats using secured servers. We follow industry-standard protocols and tools like:

• SSL encryption

• Firewall protection

• Role-based data access

• Two-step authentication for sensitive data access

We also ensure any payment data is securely processed via third-party payment gateways and not stored on our own servers.

5. Sharing of Data – Only When Absolutely Necessary

We do not share your data with any marketing company or advertisers. However, we may need to share limited data:

• With drivers or vehicle partners for scheduling

• With law enforcement if legally obligated

• With payment gateways during transaction processing

Our partners are bound by strict privacy obligations.

6. Data Retention Policy – We Keep Only What’s Needed

We retain your personal information:

• For completed bookings: 1 year (for invoicing and legal reference)

• For ongoing bookings: Until the completion of the trip

• For marketing opt-ins: Until unsubscribed

You can always request the deletion of your data by emailing us at lucknowtaxicompany@gmail.com.

7. Your Rights Under This Policy

You have the right to:

• Access your stored data

• Request corrections

• Delete your data permanently

• Unsubscribe from promotional communications

All you need to do is drop us a request on lucknowtaxicompany@gmail.com.

8. Cookie Policy – How We Use Tracking

Our website may use cookies for:

• Session management

• Remembering your last booking

• Offering location-based pricing

Cookies are stored only on your browser and can be cleared anytime.

9. Children’s Privacy

Our services are not intended for individuals below 18 years of age. We do not knowingly collect data from minors.

If we discover such data was shared unknowingly, it will be deleted immediately upon notification.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in:

• Legal requirements

• Service improvements

• Internal procedures

We will notify you through the website or via email (if subscribed).